Contact the Brown Jordan representative for your geographic region - simply click the Retail Representatives link and select the dealer within your region.
Simply click the 'Care and Maintenance' link found at the bottom of the web page.
Simply click the 'Returns and Warranty' link found at the bottom of the web page.
This list of independent service technicians and businesses is provided as a courtesy to our customers. If you do not find a technician in your geographic region, you may conduct an Internet search or consult your local yellow pages. We recommend that you contact several technicians to determine which provider best meets your needs. (Please note that these technicians are not certified by Brown Jordan Company.)
Please send a photo of your furniture along with your name to firstname.lastname@example.org. We would be happy to provide you with the name of your Brown Jordan collection.
Please visit your local Brown Jordan retailer for replacement parts. To find the closest dealer to you, please click on the Store Locator feature at the bottom right corner of our home page.
Replacement slings and strap can be purchased from a Brown Jordan retailer or a local service technician. Replacement cushions can be purchased from your local Brown Jordan retailer or on our website.
Please contact the Brown Jordan retailer closest to you, providing: 1) your name, address, phone number and email address; 2) a copy of your proof of purchase; 3) photos of the furniture; and 4) a description of the issue.
Replacement glass is available through a local Brown Jordan retailer. If you are unsure of your collection, please be prepared to provide the retailer with the glass measurements.
Brown Jordan Touch-Up Paint (Aerosol and Brush) is available through a local Brown Jordan retailer. Please contact your local retailer for pricing. Click the links for instructions to touch up Brush-On Paint and Aerosol Paint.